We aim to ship all orders within 5 days from when they are placed. Once shipped, you will receive a shipping confirmation email and a link to track your order. If you have not received your shipping confirmation email, please check your spam folder and then contact us.

Our normal delivery period is 2-3 weeks from shipment, depending on the destination country however please allow additional time for delivery. Orders may be delayed due to logistical delays related to COVID-19, holdup at customs (if applicable) and delays with the local courier company which are outside of our control.

Please note that Ohla is not responsible for any duties charged to the customer. Please check whether duties will be charged to you before you place your order.

You may track your order here after it has been shipped.